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Digital marketers are always on the lookout for new, cost-effective ways to connect with customers, but one method that has stood the test of time and that continues to produce results is email marketing. It is a robust tool that enables businesses to acquire, engage, and retain customers. If you are an ecommerce entrepreneur looking to integrate ecommerce email marketing into your broader digital marketing strategy, here are three ways you can do so.
Companies send acquisition emails with the specific purpose of convincing a potential client who has expressed interest in a product to convert. Your email can encourage them to try out your products or include a compelling offer that will entice them to purchase your product, thus increasing your sales.
Here is an example of an ecommerce email marketing email that urges the subscriber to start a free, three-month trial. The email has a clear call-to-action (CTA) and as the customer scrolls down, it outlines the benefits of becoming a paid client, such as receiving personalized music recommendations, getting access to the latest songs from around the world, and more. Since the trial is at no cost to the customer but still allows them to experience the paid service, if they like it, they are likely to convert.
Email newsletters are an excellent way for companies to keep subscribers connected to and engaged with their brands. Whether you’re sending out a timely email about a recently-launched product that your customers would be interested in or you’re emailing a helpful list of gift ideas for the holidays, email newsletters keep your customers connected to your brand, which means that you are top of mind when they are ready to purchase.
This Indigo newsletter, for instance, does not directly focused on selling to the customer, but rather provides them with valuable information that will help them pick books as gifts. It provides suggestions based on the personality of the person the subscriber is shopping for, such as thrill seeker, hockey lover, foodie, romantic, etc.
Promotional emails can increase conversions by enticing the email recipient to make the purchase. By including a limited-time offer they cannot resist, not only can you increase the likelihood that a potential customer will convert, but you can also encourage customers who have previously purchased your products to order again or try out a new product. In other words, promotional emails help you retain customers, in addition to getting new ones.
Take a look at this ecommerce email marketing example from Origins. It offers the subscriber a coupon code for 20 percent off almost everything that can be used during a short time-frame and features a clear CTA. By creating a sense of urgency, they tap into the client’s fear of missing out.
How does your ecommerce business use email marketing to drive sales? Tell us in the comments section below.