Are you a business owner who’s always on the hunt for some digital marketing tips? Since online shoppers love a good deal, if you haven’t started preparing for Black Friday/Cyber Monday, now is the time to get your e-commerce store ready for customers who’re looking to indulge in some pre-holiday spending. After all, seasonal sales are the bread and butter for many merchants and there’s an assortment of ways that you can reach out to new and existing customers using our 6-point checklist below.
#1 Offer deals in October
With an influx of people looking to shop online for their holiday purchases, it’s best practice to plan your Black Friday/Cyber Monday strategy in October. This ensures that you have plenty of time to carry out your digital marketing campaigns and provide customers with enticing coupons and special offers that they can use leading up to the shopping holiday.
#2 Troubleshoot your site speed
While it’s never recommended to change your website’s functionality within the months leading up to the holiday season, a lack of speed is a sure-fire way to turn customers off. Before drawing too much traffic to your website through special offers, consult with a web development company to ensure that your website is performing how it should and that the checkout process is ready for orders.
#3 Ensure that you have some enticing product and service descriptions
It’s one thing to have really great products and services, but it’s another when their descriptions tap into the shopper’s emotions, influencing their values, and enticing them to buy. Aside from having SEO-friendly copy to get the traffic you need, we also recommend that your content be professionally written and express some urgency to persuade shoppers who may be uncertain. For example, adding phrases such as “limited time only” or “selling out fast” can make a huge difference in your sales.
#4 Cross-sell your products and services
You don’t just want your customers to purchase the one thing they came for only to leave your site forever. In fact, once they landed on your website, you should use this opportunity to refer them to something that will naturally fit well with their interests. For example, if you own a footwear store and a customer has come in search of shoes, it only makes sense to also offer them some socks. That said, to consolidate your Black Friday/Cyber Monday efforts, you may want to create a specific holiday landing page or the navigation bar to make deals easier to grab for customers who’re ready to take advantage of your cross-selling approach.
#5 Utilize social media
Social selling is a powerful way to prepare for shopping holidays, especially if you don’t own a business with a physical storefront. Whether you run advertisements through Facebook or schedule posts on a variety of channels, it’s important to create hype so that your campaigns reach people within your target market. Also, keep an eye out for trending hashtags that can be incorporated to boost your posts.
#6 Send out some emails
While the above digital marketing tips are all great ways to prepare for Black Friday/Cyber Monday, the best way to marketing to loyal customers during this annual event will always be through email to the inbox. Just because your newsletters should be actionable and sent out during the sale doesn’t mean that they can’t be prepared well in advance by having content and images ready to go. That said, if you’re sending out regular emails, alludes to your upcoming sale and leaves hints at what you will be offering for when the time comes.
What other points make it onto your prep checklist? Let us know in the comments section below.
Alex Wilks has been working as a copywriter and digital marketing strategist since 2018, with added specialties in social media and email marketing. With a Bachelor’s Degree in Journalism and Communication, she is a natural content writer with the ability to connect well with her target audience.